Upgrade your business for the age of AI.
Your next customer may ask an AI who to call before they ever see a search result. Digital Solomon is one partner for the four things that decide what happens next: being found, responding, learning from your own data, and running lean.
Who can fix a burst pipe in Charlotte tonight?
Who can replace my AC in Gastonia this week?
Who is a good roofer near me for storm damage?
Which independent agency near me can quote home and auto together?
Who is a good family lawyer in Gastonia?
Which vet near me is taking new patients?
Who is a good small business accountant in Gastonia?
Where can I book a deep tissue massage near me this weekend?
Who is the best at what you do, near me?
Here are three options, based on current hours, reviews, and what each one says it does:
- A competitor whose site answers the question plainly
- A directory listing with current hours
- Your business, when an engine can read and trust it
Your problem, the proof, and where we'd start.
Pick your kind of business. You'll see a problem owners in your field already know, a published fact that backs it up, what we would build, and the first fixed-fee project we would start with.
The problem
The calls come at night, from people with water on the floor, and the first company that answers gets the job.
The proof
Across restoration companies, only 51% of calls are answered by a person. Source: Invoca, Home Services Lead Conversion Benchmarks 2026 Invoca sells call-tracking software; this figure comes from its own customers.
The fix
Every call is answered, day or night. An AI receptionist says it is an AI, takes the address, the water source and the insurance carrier, and pages your on-call tech. Each job lands in one record with where it came from: the plumber, the adjuster or Google.
How it plays out (an illustration, not a real customer).
- 9:47 pm A homeowner asks an AI assistant who to call. Yours is one of the three it names.
- 9:48 pm The receptionist answers, says it is an AI, takes the details and pages your on-call tech.
- 7:05 am The job is in your pipeline with its source and the call summary. Nobody typed it.
- Friday The report shows jobs booked, response times and which referral sources paid.
First move
A Lighthouse project: after-hours answering and paging on your emergency line, fixed fee.
The problem
Your phones ring while your techs are on jobs, and an unanswered call is usually a booked job for someone else.
The proof
Only 34% of calls to HVAC companies are answered by a person. Source: Invoca, 2026 Invoca sells call-tracking software; this figure comes from its own customers.
The fix
Overflow and after-hours calls are answered and booked into your dispatch calendar. Web forms get a reply within a minute. Every unsold estimate gets a follow-up on day 2, 7 and 21, in your wording, and any price change waits for you.
How it plays out (an illustration, not a real customer).
- 2:10 pm A homeowner calls while every tech is out. The receptionist answers, says it is an AI, and books a diagnostic visit.
- 6:30 pm A web form comes in. A reply with two open times goes out a minute later.
- Day 2 The replacement estimate from Monday gets its first follow-up without anyone remembering to send it.
- Friday The report shows calls answered, jobs booked and estimates still open.
First move
Either overflow answering or the unsold-estimate follow-up, whichever loses you more today.
The problem
Homeowners call two or three roofers. The one who answers first and keeps them informed usually wins the job.
The proof
86% of roofers respond to new leads within 12 hours. The highest-rated companies do it in under 30 minutes. Source: JobNimbus Peak Performance 2026 JobNimbus sells software for this problem; this figure is from its own study.
The fix
Every call and form gets an answer within minutes, including the night after a storm, and the inspection is booked. Every finished job triggers a review request. If you already run a roofing CRM, we connect to it rather than replace it.
How it plays out (an illustration, not a real customer).
- 11:20 pm After a hailstorm, a homeowner asks an AI assistant for a roofer. Yours is named, with recent reviews.
- 11:22 pm Her form gets a reply at once, with inspection times for tomorrow.
- Next day The inspection, photos and estimate sit on one record with the lead source.
- After the job The review request goes out on its own.
First move
Speed to lead: an instant reply and inspection booking for every new inquiry.
The problem
Online quote requests wait until someone gets to them, and your renewals are being shopped harder than ever.
The proof
In a 2020 test of 150 independent agencies, 34% never responded to an online quote request. Source: AgencyZoom, published by HawkSoft AgencyZoom sells software for this problem; this figure is from its own study.
57% of auto insurance customers actively shopped for a new policy in the past year. Source: J.D. Power, 2025
The fix
Every quote request gets an instant reply in wording your agency approved. After hours, an assistant that says it is an AI takes the details and books time with a licensed agent. It never quotes, binds or recommends a policy. Renewal reviews go out 45 to 60 days before each renewal, and saved and lost renewals are tracked.
How it plays out (an illustration, not a real customer).
- 12:15 pm A new homeowner asks an AI assistant which local agency to use. Yours is one of three named.
- 12:16 pm His quote request gets a reply at once and a call booked with a licensed agent.
- 12:20 pm The lead is in your book with line of interest, source and current renewal date.
- Day 45 before renewal The review invitation goes out without anyone building a list.
First move
Instant quote-request reply and booking, or the renewal-review loop.
The problem
People call two or three firms. The first one that answers and makes the next step clear usually gets the consultation.
The proof
In Clio's 2024 test of 500 firms, 48% could not be reached by phone, and only 33% answered an email. Source: Clio Legal Trends Report 2024
The fix
After-hours and overflow intake that says it is an AI and not a lawyer, collects only the facts intake needs, and books a consultation. Every missed call gets a text back. The source of each inquiry is logged, so you can see which referrals and listings turn into retained clients.
How it plays out (an illustration, not a real customer).
- 8:40 pm Someone asks an AI assistant for a family lawyer nearby. Your firm is one of three named.
- 8:41 pm She calls. Intake answers, says it is an AI and not a lawyer, takes the basic facts and books a consultation.
- Next morning The intake notes and source are on her record before anyone at the firm calls her.
- Month end The report shows which sources produced retained clients.
First move
After-hours intake and consultation booking.
The problem
Your front desk is busy with the clients in the building, and the callers on hold are trying to book.
The proof
Researchers who called more than 5,000 practices as dog owners got an appointment 67% of the time. Most failures were callers who could not reach staff or were left on hold. Source: Ohio State University, on the 2025 JAVMA study
The fix
An AI receptionist and missed-call text-back book new-client and wellness visits. Anything urgent goes straight to a person or the nearest emergency hospital. Pets overdue for wellness or vaccine visits get reminders from templates the clinic approved.
How it plays out (an illustration, not a real customer).
- 7:15 am A new puppy owner asks an AI assistant which vet is taking new patients. Your clinic is named.
- 7:16 am She calls before you open. The receptionist says it is an AI and books a new-patient visit.
- During the day Calls that ring out get a text with a booking link.
- Monthly Pets past due for a visit get a reminder you approved once.
First move
Missed-call answering and booking for new clients.
The problem
Most new clients come to you by referral. Then the season goes to chasing their documents.
The proof
Half of firms in Wolters Kluwer's annual survey named late or unprepared clients as a top challenge. Source: Wolters Kluwer, 2022
The fix
Each client gets a document checklist, an upload link and reminders that escalate on a schedule. A board shows who is missing what. Routine status questions ("did you get my W-2?") get fast answers. Client tax data is never used for marketing.
How it plays out (an illustration, not a real customer).
- January Every client gets their own checklist and upload link on the same day.
- Week 2 Reminders go to the clients still missing documents, and only to them.
- Any day The board shows which returns are blocked and why.
- April Nobody spent the season building the list by hand.
First move
A document collection loop ready before next season.
The problem
Most of your revenue comes from regulars. The ones who drift away usually just never booked the next visit.
The proof
71% of salon and spa regulars have skipped booking because it was too hard to reach someone or use the online system. Source: Zenoti, 2025 Zenoti sells software for this problem; this figure is from its own study.
The fix
Anyone who leaves without booking gets a "book your next visit" text within a day, in your wording. After-hours calls and texts are answered and booked into your scheduler.
How it plays out (an illustration, not a real customer).
- Sat 8:10 am Someone asks an AI assistant where to book this weekend. Your studio is one of three listed.
- Sat 8:12 am He texts your number. A reply offers two open times and holds one.
- Next day He did not book again at checkout, so a rebooking text goes out.
- Monthly Your numbers arrive without anyone building them.
First move
The rebooking loop.
The problem
Somewhere between a buyer's first question and your reply, some of your customers go to someone else.
The proof
45% of consumers now use ChatGPT or other AI tools for local business recommendations, up from 6% the year before. Source: BrightLocal Local Consumer Review Survey 2026 BrightLocal sells software for this problem; this figure is from its own study.
The fix
The audit shows which of the four pillars to start with.
How it plays out (an illustration, not a real customer).
- Evening A buyer asks an AI assistant who to hire. It names three businesses and explains the choice. Yours is one of them.
- A minute later They reach out. Something answers, takes the details, and gives them a next step.
- Next morning The lead is in one system you own with its source and a priority.
- Friday The numbers arrive on their own, and the follow-up nobody remembered has already gone out.
First move
Take the eight-question audit.
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Be found
Presence
Get named when a buyer asks an AI who to hire.
Build from $3,500. Operate from $750 a month. How Presence works
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Respond
Conversation
Turn every inquiry into a next step, at any hour.
Build from $4,000. Operate from $800 a month. How Conversation works
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Get smarter
Intelligence
Know which effort produced which customer.
Build from $5,000. Operate from $750 a month. How Intelligence works
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Run leaner
Operations
Give your team back the hours spent retyping and chasing.
Build from $2,500 per workflow. Operate from $500 a month. How Operations works
We sell what we run.
Every pillar is something Digital Solomon builds and runs for itself first. Our own insurance lead business and our own AI front desk product are built on the same systems. So is this site.
- Fast Insurance GroupOur own insurance lead business
- Front DeskOur own product for insurance agencies
- Digital SolomonThis company
How an upgrade starts.
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Audit
Answer eight questions and see where you stand across the four pillars. A written audit of your answers, with where to start, arrives by email within minutes.
Free
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Lighthouse project
We pick the one pillar with the fastest payoff and build a single fixed-scope piece of it for a fixed fee. You see it working in your live business before committing to anything larger.
From $2,500, fixed fee.
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Operate and expand
We run what we built, report on it monthly, and add the next pillar when the numbers say it is time. You own everything at every stage.
Have a question first?
Ask it. Every answer is reviewed and approved by us, not generated on the spot.
Find out where you stand.
Eight questions, about two minutes. You see your result right away, and a written audit follows by email within minutes.
Get your AI Readiness Audit