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About Digital Solomon
What does Digital Solomon do?
Digital Solomon upgrades established businesses for the age of AI. We work in four pillars: Presence, so AI assistants and search can find and cite you; Conversation, so every inquiry gets an answer; Intelligence, so you own and learn from your customer data; and Operations, so the back office runs on automation.
Who is Digital Solomon for?
Established, owner-led businesses that are doing well enough to feel the strain and do not have a technology team of their own. It is built for service businesses and professional firms where one new customer is worth a lot and a missed inquiry is expensive.
How much does it cost?
Each pillar has a published starting price on our pricing page. We recommend starting with the free AI Readiness Audit and then one fixed-fee Lighthouse project before taking on more.
How long before we see results from AEO?
Technical fixes and indexing can take effect within days to a few weeks. Earning citations for competitive questions usually takes longer because it depends on content and third-party mentions. We measure monthly and do not promise a date.
What is llms.txt?
llms.txt is a plain text file at the root of a website meant to give AI systems a short, structured summary of the site and links to its most useful pages. It is a proposed convention that the major engines have not committed to reading, so we treat it as cheap insurance, not a ranking factor.
What is a living interface?
It is our term for a website that responds to the visitor instead of presenting the same static pages to everyone. It asks what you need, adapts what it shows, answers questions from approved content, and hands off to a person or an agent.
Can a business use an AI agent to answer its phone?
Yes. Businesses can use AI agents to answer inbound calls. We build ours to say they are an AI at the start, disclose recording, and keep consent records. Rules vary by state and by what happens after the call, so we review each build against current requirements and your own counsel has the final word.
Do we own what you build?
Yes. Code, content, accounts, phone numbers, data, and automations are in your name. If the engagement ends, you keep all of it.
Presence
What is answer engine optimization?
Answer engine optimization, or AEO, is the work of getting a business named and cited inside AI-generated answers, in tools like ChatGPT, Microsoft Copilot, Google AI Overviews, and Perplexity. Classic SEO aims for a position on a results page. AEO aims to be a source the answer quotes.
Should we optimize for Bing or for Google?
Both, for different reasons. Microsoft Copilot runs on Bing's index, and ChatGPT's search has drawn heavily on Bing alongside OpenAI's own crawler, so a page Bing cannot see is hard for those assistants to cite. Google's AI Overviews and AI Mode draw on Google's index. Being indexed is the price of admission in each. Being quotable is what earns the citation.
Can you guarantee we will be cited?
No, and nobody honestly can. The engines decide. What we control is whether you are eligible, readable, and the clearest source available. We measure the result every month so you can see whether it is working.
Do we need a new website?
Not always. If your current site is sound we add the answer-ready foundation to it. If it is a static brochure that cannot be fixed economically, we rebuild it as a living interface.
Conversation
Will callers know they are talking to an AI?
Yes. Every voice agent we build identifies itself as an AI in its first sentence and states that the call is recorded. Every chat surface carries a visible AI label. This is a fixed rule on all our builds, not a setting.
What happens when the AI cannot help?
It hands off. Urgent calls page a person. Everything else is logged with a summary and routed to the right inbox or calendar, so your team picks up with the context already written down.
Can it text my leads?
It can reply to people who text you, and it can send follow-up texts to people who gave written consent. It does not text people who have not agreed, and one opt-out stops every channel.
Does this replace my front desk?
It covers the hours and the volume your front desk cannot, and it takes the repetitive questions. It is designed so you keep your people and point them at the conversations that need a person.
Intelligence
Do we have to switch CRMs?
No. If your current system can receive data from every channel and report on it, we build on it. We recommend a change only when the system you have cannot do the job.
What does lead scoring mean here?
A short set of written rules, such as service type, location, urgency, and source, that rank leads so the best ones are handled first. You can read the rules and change them.
Can you tell which leads came from AI assistants?
Partly. Visits from many assistants arrive with an identifiable referrer, and we add a plain question at intake. Some AI-influenced customers will still look like direct traffic. We report what can be measured and say what cannot.
Operations
What is n8n?
n8n is workflow automation software that connects your systems and runs steps on a schedule or a trigger. We use it because the workflows can be exported, inspected, and hosted in an account you control.
Is this meant to replace staff?
It is meant to remove the retyping, chasing, and report-building from their week. What they do with the time is your decision.
What if an automation makes a mistake?
Each workflow logs what it did and why. Steps that cannot be undone wait for a person to approve them, and a failed run alerts someone instead of failing quietly.
Find out where you stand.
Eight questions, about two minutes. You see your result right away. Then a person reviews your public presence and sends you a written audit.
Get your AI Readiness Audit